Problem Note 57551: A time-out occurs when the HTTP procedure does not transfer data segments
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Starting with the third maintenance release of SAS® 9.4, PROC HTTP might time out, resulting in the following note appearing in a SAS log:
NOTE: The PROCEDURE HTTP used 0.50 CPU seconds and 20206K.
NOTE: 408 Request Time-out
The problem occurs because of the inability of the HTTP procedure to transfer complete segments of data.
It is also possible to receive the following error message:
ERROR: Request Failed and number of retries has been exceeded.
These issues were reported for SAS® IT Resource Management (via its reporting tools), but it can occur with any SAS product or solution that invokes this procedure.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | Base SAS | z/OS | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 |
| z/OS 64-bit | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft® Windows® for x64 | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Enterprise x64 | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro 32-bit | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro x64 | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 10 | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 R2 | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 for x64 | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Datacenter | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Std | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Std | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Enterprise 32 bit | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Enterprise x64 | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Home Premium 32 bit | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Home Premium x64 | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Professional 32 bit | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Professional x64 | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Ultimate 32 bit | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Ultimate x64 | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| 64-bit Enabled AIX | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| 64-bit Enabled Solaris | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| HP-UX IPF | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Linux for x64 | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Solaris for x64 | 9.4_M3 | 9.4_M4 | 9.4 TS1M3 | 9.4 TS1M4 | ||
A fix for this issue for Base SAS 9.4_M3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/V01.html#57551| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2016-02-10 10:57:20 |
| Date Created: | 2016-01-29 15:58:16 |